Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services.
Job Summary:
Our respected client is looking for a Patching Analyst who can demonstrate technical proficiency, has strong verbal and written communication skills, and has the desire to learn and be involved in maintaining the security of our clients through the patching process.
Job Responsibilities
Job Summary:
Our respected client is looking for a Patching Analyst who can demonstrate technical proficiency, has strong verbal and written communication skills, and has the desire to learn and be involved in maintaining the security of our clients through the patching process.
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The Patching Analyst will be responsible for configuration tasks, troubleshooting issues, and documenting processes. The job is in Clark Global City, Pampanga, Philippines, with an onsite work arrangement and a night shift schedule.Job Responsibilities
- Onboarding new clients, which includes creating policies to apply settings consistently over the client’s endpoints
- Troubleshooting issues with the patching process, including installation failures
- Performing regular maintenance of our systems, including patch approval and maintenance of 3rd party patch catalogs
- Keeping up with education on new features to provide support and training to staff and clients
- Assist other team members with tasks outside of patching as time permits
Job Qualifications
- Associate degree, technical degree, or equivalent work experience
- 2+ years of Linux server and desktop support
- Excellent problem solver; able to resolve problems using analytical skills, technical expertise, event logs, or research
- Self-motivated, with the ability to work independently or in a team environment
- Solid understanding of Microsoft patching schedules and methods
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Solid understanding and ability to solve issues with:
- Microsoft Active Directory
- Microsoft/Linux Server and Workstation Operating Systems
- Group Policy Administration
- VMware vSphere & ESXi or Microsoft Hyper-V
- Kaseya Patch Management
- Excellent written and oral communication skills
- Ability to articulate technical information and convey it to non-technical people
- Excellent customer service skills
- Ability to work after-hours as tasks dictate
- Willingness to train, learn and educate others
- Detail oriented position requires high attention to detail
- Ability to manage multiple tasks of varying priority
Salary Range: PHP 35,000 - PHP 40,000
Location: Clark Global City, Pampanga
Work Setup: Onsite work arrangement
Work Shift: Night shift
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