To maintain excellent customer service provided by Sales Team, Maintenance and Security and to ensure coordination among different departments so that there is smooth work operations. To oversee facility maintenance.
- Coordinate efforts of sales team to reach net move in target set by the management.
- Maintain excellent customer service:
- Model professional, courteous relationships with existing and prospective customers, and company staff.
- Address issues and concerns of customers and communicates this with management and involved employees
- Supervise training of new Sales members
- Model proper filing of storer documents such as invoice, move out, and inquiry forms
- Ensure coordination among different departments:
- Daily huddle with the site team and weekly huddle at Head office
- Daily review of security and maintenance logbooks.
- Communicate marketing promo and activities to the site staff.
- Weekly reporting to management of net move and wait list via What’sApp.
- Oversee facility maintenance
- Daily surveillance of property to ensure protection of customers’ stored possessions
- Keep property clean and in good repair at all times.
- Monitor and record maintenance of aircon service unit.
- Communicate concerns immediately to management.
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Core Competencies
- Excellent communication skills
- Above average planning and implementation skills
- Problem solver
- Organized
- Above average interpersonal skills
Technical Competencies
- Computer literacy involving in depth knowledge of self-storage software.
Job Type: Full-time
Salary: Php26,000.00 - Php33,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Required)
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